Corporate America cannot afford to remain silent or passive about the downward spiral we are undergoing. It cannot turn a blind eye to how difficult the experience of life is for so many of their customers.

The simple act of saying 'thank you' is a demonstration of gratitude in response to an experience that was meaningful to a customer or citizen.

If you do build a great experience customers tell each other about that. Word of mouth is very powerful.

Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par it's our fault plain and simply.

Then not only custom but also nature affirms that to do is more disgraceful than to suffer injustice and that justice is equality.

No one bill will cure the problem of spam. It will take a combined effort of legislation litigation enforcement customer education and technology solutions.

Ignorance and a narrow education lay the foundation of vice and imitation and custom rear it up.

I am accustomed to sleep and in my dreams to imagine the same things that lunatics imagine when awake.

The interesting thing is when we design and architect a server we don't design it for Windows or Linux we design it for both. We don't really care as long as we're selling the one the customer wants.

We opened a design center in the South of England last year as part of our strategy for being close to our customers and developing innovative products for exciting new markets.

I am a fashion designer. I'm not an environmentalist. When I get up in the morning number one I'm a mother and a wife and number two I design clothes. So the main thing I need to do is create hopefully exquisitely beautiful desirable objects for my customer.

Let it be your constant method to look into the design of people's actions and see what they would be at as often as it is practicable and to make this custom the more significant practice it first upon yourself.

I design for real people. I think of our customers all the time. There is no virtue whatsoever in creating clothing or accessories that are not practical.

There will be no lasting peace either in the heart of individuals or in social customs until death is outlawed.

This is what customers pay us for - to sweat all these details so it's easy and pleasant for them to use our computers. We're supposed to be really good at this. That doesn't mean we don't listen to customers but it's hard for them to tell you what they want when they've never seen anything remotely like it.

Now it is evident that a little insight into the customs of every people is necessary to insure a kindly communication this joined with patience and kindness will seldom fail with the natives of the interior.

When you stop talking you've lost your customer. When you turn your back you've lost her.

Brands must empower their community to be change agents in their own right. To that end they need to take on a mentoring role. This means the brand provides the tools techniques and strategies for their customers to become more effective marketers in achieving their own goals.

The creative destruction that social media is currently unleashing will change more than technology or the leader board of the Fortune 100. It is driving a qualitative shift in the nature of relationships between brands and their customers.

The customs and fashions of men change like leaves on the bough some of which go and others come.

Those who visit foreign nations but associate only with their own country-men change their climate but not their customs. They see new meridians but the same men and with heads as empty as their pockets return home with traveled bodies but untravelled minds.

Observe constantly that all things take place by change and accustom thyself to consider that the nature of the Universe loves nothing so much as to change the things which are and to make new things like them.

You want to make sure this particular car is going to please the customer and then you're going to be rewarded with something that is going to please the shareholder.

At a car dealership the person who sells the car is the hero and also gets the commission. But if the mechanics don't service that car well the customer won't return.