From the errors of others a wise man corrects his own.
The real and effectual discipline which is exercised over a workman is that of his customers. It is the fear of losing their employment which restrains his frauds and corrects his negligence.
Evil communication corrupts good manners. I hope to live to hear that good communication corrects bad manners.
We have to have a way of dealing with this that engenders confidence trust gives us every chance of getting the right outcome and boosts both sustainability and economic return at the same time.