If by chance some day you're not feeling well and you should remember some silly thing I've said or done and it brings back a smile to your face or a chuckle to your heart then my purpose as your clown has been fulfilled.
The appreciative smile the chuckle the soundless mirth so important to the success of comedy cannot be understood unless one sits among the audience and feels the warmth created by the quality of laughter that the audience takes home with it.
What you have in most education software is that they're catering to the decision-maker who makes the budget allocations and that decision-maker has a lot of check boxes. Does it do this? Check. Does it do that? Check. They could care less about the end user experience.