We have so much pride in welcoming these passengers onto the plane and they have so much pride in travel. It's something that I definitely always remember when I'm playing a scene on the plane just to imbue everything with that sense of excitement.
What troubles me is the Internet and the electronic technology revolution. Shyness is fueled in part by so many people spending huge amounts of time alone isolated on e-mail in chat rooms which reduces their face-to-face contact with other people.