It's interesting that I had such a close relationship with my grandfather. Because your parents always judge you: they say 'You shouldn't do this you shouldn't do that.' But with your grandparents you have a feeling that you can say anything or you can do anything and they will support you. That's why you have this kind of connection.
We are a consumer company and our success is directly linked to our users trusting us. Therefore we have the same incentive as the user: they want to see relevant advertising so their experience of Google is positive and we want to deliver it.
